The number of revisions allocated is determined by your chosen package, and you can request revisions as specified in your package details. Our commitment is to provide the best services, and we will continue revising until your requirements are met. No additional charges apply if the design concepts remain unchanged, and you can expect your revised design within 48 hours. Any changes requested after finalizing designs will be treated as a new order and billed separately.
Our refund policy is null and void if you have chosen a special package, the primary design concept has been approved, revisions have been requested, or the cancellation is unrelated to the company. Refunds will not be entertained if there has been no contact with the company for more than two weeks, company policies have been violated, or other designers have been approached for the same project. Certain conditions, such as a complete design change or a request for a refund after 15 days from the purchase date, are non-refundable. Specific services like Social Media, SEO, Domain Registration, and Web Hosting are not eligible for refunds. The money-back-guarantee applies only if the initial designs are completely rejected by the client.
To claim your refund, contact us through our Toll-Free Number, Live Chat, or Email. Upon receiving your refund request, we will respond promptly and initiate the process after completing the required analysis. After a refund, you forfeit any rights to use the designs as they become the sole property of Next Digital 360.
We strive to meet your requirements, ensuring our designers deliver designs that are well-researched and crafted. Our 100% satisfaction guarantee is backed by an unlimited revisions policy, aiming to exceed your expectations and continue revisions until you are completely satisfied.
The complete order will be sent to the specified account on the date mentioned in the Order Confirmation, along with a confirmation email. Turnaround time varies according to the package, with a minimum of 2 business days. Urgent orders can be addressed by contacting our customer support team.
We maintain records of finalized designs to provide the exact file in case of any misplaced order.
Our customer support is available 24/7 to address concerns and queries, ensuring our team is responsive and available at all times.
Next Digital 360 will not be responsible for any communication conducted via platforms other than "...@nextdigital360.com" or any numbers not provided by us. Damages caused due to other contact details not provided by us are not our responsibility. We take full responsibility for all information communicated through our official domains.